谁来参加？                                                                                       

  *人力资源经理 

有何收获？                                        

  *掌握心理学对于人力资源管理的意义                                                  

  *了解人力资源管理各模块中心理学理论和方法                                                  

  *帮助学员系统地整理人力资源管理工作中心理学的逻辑方法                                    

  *心理学的学习对HR自我职业发展的意义，在职业能力提升的同时，提升HR内在的心理能量                                                        

先决条件？

*对心理学有兴趣的学员                                                  

课程大纲                                           

开场破冰：即兴剧：HR的定位                                       

第一模块：心理学概览                                                     

  *心理学是研究什么？                                                      

  *心理学的学科分支                                                  

  *心理学的研究方法与常用名词                                                      

第二模块：心理测评与选才与人才发展                                        

  *DDI关于选才的成功典范介绍                                                      

  *测试内容的分类                                                      

    >个性测试介绍                                                     

讨论：个性测试结果的运用                                                       

    >智力、能力测试介绍                                                 

    >心理健康测试                                                     

观察法的运用                                                       

  *测试方法的运用                                                      

    >结构化面试中心理学技巧                                                 

    >眼动模式的练习                                                 

    >讨论：笔纸测试的运用场景                                                     

    >无领导小组的运用场景                                                     

    >项目设计：挑选管培生                                                     

    >评鉴中心技术简介                                                     

第三模块：管理心理学与绩效激励                                        

  *管理心理学的基本框架                                                  

  *员工价值观与态度                                                  

讨论：员工敬业度管理的逻辑方法                                                    

  *励理论与全方位HR政策                                                       

    >内容型激励理论                                                 

    >过程型理论理论                                                 

思维导图绘制：HR政策激励全景图                                                  

  *企业文化与团队士气                                                      

  *非正式群体的力量                                                  

讨论：如何组织一次有吸引力的活动                                                       

第四模块：社会心理学与员工行为                                        

  *社会心理学的基本框架                                                  

  *HR的胜任力与心智模式                                                       

讨论：阻碍HR成长的心理因素                                                 

  *情绪管理                                                  

  *从众与服从：对政策制度制定的启发                                                  

  *HR在社会支持系统中的作用                                                       

第五模块：心理咨询技术与HR的成长                                         

  *心理咨询技术                                                  

    >贯注的适用情景与练习                                                     

    >倾听的适用情景与练习                                                     

    >沉默的适用情景与练习                                                     

    >宣泄的适用情景与练习                                                     

    >探讨的适用情景与练习                                                     

    >质问的适用情景与练习                                                     

    >行为操控的适用情景与练习                                                     

    >自我披露的适用情景与练习                                                     

  *如何成为员工的教练                                                      

  *EAP的概括介绍                                                     

相关课程                                           

  *作为管理人员，你可能还会对《如何建构有效的HRBP体系》感兴趣                       

  *想要在管理能力上更进一步，你可能需要《中层管理能力提升》                             

讲师简介     张婴文 女士                                       

  *背景经历                                                                                                 

  *华东师范大学心理学本科                                                      

  *华东师范大学首届房地产经济硕士课程                                                      

  *瑞士维多利亚大学工商管理博士                                                  

  *华东师范大学MBA导师                                                       

  *东方讲坛特约讲师                                                  

  *英国国际管理公会IPMA职业培训师                                                   

  *世界医学最高认证中心WMECC催眠治疗师                                                     

  *在企业人力资源全面管理、收购兼并和退出流程以及集团化管控的组织流程、权限设计、绩效管理、各类激励机制方面，拥有较为丰富的实战经验                                             

  *她是一个非常贴近业务，对企业经营有深入理解的人力资源工作者，她总是带着对人性的深入思考和相应的工作方法去帮助企业达到具体的业务要求。善于思考、行动迅速、达成目标是她工作的强烈的风格。                                                       

  *擅长领域                                       

  *《非人力资源经理的人力资源管理》、《中层领导力》、《魅力演讲》、《销售影响力》